NewYou can now reply to your Google reviews straight from the dashboard.See the live demo
Reputation Management Platform

Complaints reach you first,not Google.

Every piece of feedback from the QR code on the table lands in your dashboard and Telegram the same second. You can make it right while the customer is still seated — and happy customers get invited to leave a Google review.


5-minute setupNo credit card requiredCancel anytime
yorumkalkani.com / panel
Live
InboxUnread
New complaint

Service was very slow, our order was 40 minutes late.

Table 7 · 12 seconds agoOffer a make-good
Redirected to Google

Amazing experience, we'll definitely be back.

Table 3 · 4 minutes ago
Resolved before reaching Google this month47 messages
Telegram alertnow

2-star feedback just came in from Table 7.

Used by 500+ businesses across Türkiye
RestaurantCaféBeauty SalonAuto ServiceBoutique HotelDental ClinicBakeryBarberPizzeriaGym
The moment the feedback form is submitted, your phone lights up.
01The Problem

You pay for a bad experience
without ever hearing about it.

An unhappy customer doesn't complain to you — they type it into the review box on their phone. You find out days later, when your rating has already dropped. By then the chance to fix it is gone.

01
You never hear the complaint

The customer quietly leaves the table. You never learn what went wrong.

02
Your rating quietly slips

A single negative review sits at the top of your page for months, greeting every new customer.

03
The customer doesn't return

An unresolved issue costs you far more than one evening's bill.

By the time you read the bad review, it's already too late. We move that moment forward.
02How It Works

One QR code.
Four steps. Zero code.

Set it up today and the first feedback lands in your dashboard the same day.

Step 01

The customer scans the QR

The QR code on your table or counter opens your business's branded feedback form. No app to download, no code to install.

9:41
Kahve Durağı
Feedback

Just point your phone camera at the code on the table.

Step 02

They rate and tag the experience

They give 1–5 stars and can pick the items they enjoyed and the staff member who served them, turning feedback into something you can act on.

9:41
Kahve Durağı
Your experience
How was your experience today?
Filter coffeeCheesecakeServiceAmbiencePrice
Step 03

It reaches you instantly

The message hits your dashboard and Telegram that same second, so you can make it right while the customer is still at the table.

9:41
Kahve Durağı
Feedback
Service was very slow, our order was 40 minutes late
Send
Step 04

Everyone is invited to Google

After the reward step, every customer is invited to leave a Google review. Happy ones usually follow through; anyone can skip it.

9:41
Kahve Durağı
Last step
Would you share your experience on Google?
Review on Google
Your reward code
YK-8F2A

YorumKalkanı never discourages anyone from reviewing. Everyone receives the same invitation.

9:41
Kahve Durağı
Feedback

Just point your phone camera at the code on the table.

03Platform

A complete command centre
for your reputation.

From feedback to Google replies, from coupons to staff performance — all of it in one dashboard.

Every message in one stream

Complaints, suggestions and praise collect in a single panel. Mark as read, reply, export.

  • Instant Telegram and email alerts
  • Filter by table, staff member or product
  • CSV export and permanent archive
yorumkalkani.com / inbox
Live
AllUnread
New complaint

Service was very slow, our order was 40 minutes late.

Table 7 · 12 seconds agoReply
Redirected to Google

Amazing experience, we'll definitely be back.

Table 3 · 4 minutes ago
Resolved

The table was a little noisy, but the food was excellent.

Table 12 · yesterday
Resolved before reaching Google this month47 messages
04Before / After

Same customer.
Completely different ending.

YorumKalkanı never blocks or filters a review. All it does is get the complaint to you sooner and remind happy customers to leave one.

SituationWithout YorumKalkanıWith YorumKalkanı
ComplaintQuietly posted to GoogleReported to you instantly
NotificationYou notice days laterHits Telegram that second
Google ratingClimbs painfully over years+0.7★ average in 3 months
Happy customerNever recorded, lostListed in your dashboard
Reward systemManual tracking, chaosAutomatic coupons, loyalty
Reputation managementReactive — already too lateProactive — before it happens
05By the Numbers

The first three months
after setup.

94%
Customer satisfaction resolution rate
+0.7
Average Google rating increase
5 min
Average setup time
24/7
Instant Telegram alerts

Figures are averages across businesses that have used the platform actively for at least three months.

06Customers

Businesses across Türkiye
rely on it.

I was exhausted from reading complaints on Google every day. We set the system up and resolved four complaints in the first week before the customers even left. Repeat visits went up thanks to the coupons too.
Murat K.Istanbul · Restaurant
Things occasionally go wrong at our salon. Now the customer reaches us directly instead of writing an angry review. We get to make it right, and our five-star count has doubled.
Selin A.Ankara · Beauty Salon
In auto service, trust is everything. Customers scan the QR, and the happy ones leave five stars right away. We've pulled ahead of our competitors.
Aydın D.Izmir · Auto Service
We once got a one-star review because a coffee arrived cold. Now we see the complaint while the customer is still seated and remake the coffee. Everyone leaves happy.
Fatma Y.Bursa · Café
It's so simple that the waiter just says 'could you point your camera here' when handing over the bill. The rest runs itself.
Kadir Ö.Konya · Pizzeria
We used to get one or two reviews a month. After adding the system and the reward coupon, we now get 15–20 organic reviews a week.
Zeynep Ç.Antalya · Boutique Hotel
07Pricing

Transparent pricing,
1 month free without a card.

We don't ask for card details to start the trial, and nothing is charged automatically when it ends.

Starter
999/mo

For single-location shops


  • 1 location & QR code included
  • Unlimited customer feedback
  • Instant Telegram alerts
  • Complaint inbox
  • 1 month free trial

To add another location, contact us via WhatsApp.

Start Free
ProMOST POPULAR
1,999/mo

For growing businesses


  • 1 location & QR code included
  • Unlimited customer feedback
  • Telegram + Email alerts
  • Auto coupon system
  • Advanced analytics
  • 1 month free trial

To add another location, contact us via WhatsApp.

Start Free
Enterprise
3,999/mo

For multi-location businesses


  • 1 location & QR code included
  • White label
  • API access
  • Custom integration
  • Account manager
  • 1 month free trial

To add another location, contact us via WhatsApp.

Start Free

20% discount applied on yearly billing. VAT not included.

See what each feature actually does in the live demo
08Referral Programme

Invite one business,
you both gain.

Share the personal invite link from your dashboard. When the business you invited subscribes, both sides get extra membership time — and three successful invites earn you a free month.

See the referral programme
  1. 01Grab your invite link from the dashboard
  2. 02Send it over — they get a free month too
  3. 03When they subscribe, you both gain time
09Frequently Asked Questions

Let's clear up
what's on your mind.

Didn't find your answer?

Ask us on WhatsApp
How does the system work?
Your customers scan the QR code on the table, leave short feedback, and are then invited to review you on Google Maps. If their feedback signals dissatisfaction, it lands in your dashboard and Telegram instantly — giving you the chance to fix it before they leave the table.
Do you block bad reviews?
No, and we shouldn't. YorumKalkanı never discourages anyone from leaving a review; everyone is invited to Google in exactly the same way. All we do is let the customer tell you about a problem before they leave, so you get a chance to make it right. As a result most issues are resolved before anyone decides to write a negative review.
Is there an extra charge for Telegram alerts?
No. Because we use Telegram's infrastructure, alerts are completely free and unlimited. All you need to do is message our bot, get your Chat ID and save it in the system.
How do customers use the reward system?
The system automatically generates a unique code for every customer who leaves a review. They show that code at the till to claim the reward you promised — a free tea, 10% off, whatever you choose. You verify the code in your own dashboard and mark it as used.
Will my Google rating really go up?
Only a very small share of happy customers write a review on their own. Prompting them with a QR code and a reward means you collect noticeably more positive reviews than you otherwise would — and that's where the rating increase comes from.
Who handles the setup?
Setup is fully automatic and takes under five minutes. You register, add your business's Google Maps link and download your QR code. The moment it comes back from the printer and goes on the tables, the system is live.
I have multiple branches — how does that work?
Each branch is set up as its own location with its own QR code, its own feedback stream and its own reports. To add another location, just message us on WhatsApp.
Is my data safe?
All traffic is encrypted with SSL and personal data is processed under KVKK. Customer feedback is tied solely to your business account and is never shared with third parties. You can export your data or close your account at any time.
No code required

Let the next complaint
reach you, not Google.

Message us on WhatsApp and we'll start your 1-month free trial within minutes. No credit card, no commitment.

KVKK compliantSSL securedCancel anytime
Start Free via WhatsApp

No code required · No credit card